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Website Extreme Makeover!
Does your web site need a facelift?
- Does your website bring in new leads?
Does it increase customer satisfaction or generate additional
sales? If not, it may be time for a website makeover. Below are
a few key questions to consider before you redesign your website.
- Is your website professional and appealing?
Your website is your business tool. It introduces your business
to millions of potential customers all over the world. A professionally
designed website is a critical part of your online marketing strategy.
It is often the first interaction many customers will have with
your business. With the right design
and content, your customers will perceive you to be the expert
in your field, giving you the competitive advantage you need.
- Does your website have ecommerce capabilities?
If you are selling a product or service, make sure you have ecommerce
capabilities on your site. This will give your business added
professionalism by providing flexible payment options for your
customers and your vendors. There are several services online
that provide credit card and check payment services, making it
easy for any website to accept electronic payments online.
- Do customers come first? Once current
and potential customers arrive at your site, they should always
find what they are looking for. From directions and manuals to
products and service descriptions, make sure your site has the
information your customers need. In addition, take the time to
ask you customers what they would like to see on your website.
Their answers may surprise you.
- What is the call-to-action? What,
exactly, do you want your customers to do when they visit your
site? Do you make it clear to them how to place an order, how
to request additional information or how to sign up for your newsletter?
Before you redesign your site, determine how you would define
a successful visit for your new and existing customers.
- What is your competitive advantage?
Before you start your advertising campaign, research your competitor's
websites and promotions to find out what they are offering. Once
you have sized up the competition, determine what your competitive
advantage will be.
- Do you have lower prices or better customer
service? Is your location more convenient or do you have
a unique niche that no one else is targeting? By understanding
your competitive advantage you will be able to create marketing
information and materials that have an impact on the customer's
decision to conduct business with you.
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